Quality Assurance Supervisor
Gratitude IncQuality Assurance Supervisor
Job Description
Key Skills
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Qualifications :
Must have a Helpdesk-type background (hardware and software troubleshooting experience)
Familiar with operating systems troubleshooting.
Microsoft product knowledge is required
Should have experience supporting a BPO environment(Required)
At least 6 months of experience in QA or a related field, including team leader experience (required).
Must be an IT graduate or undergraduate with at least 2 years of college experience(required)
Role
Quality Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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