Real-Time Analyst (RTA) Lead Job in Quezon Calabarzon at | MyGlit

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Real-Time Analyst (RTA) Lead

Gratitude Inc

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2 weeks ago

Real-Time Analyst (RTA) Lead

1-2 Year(s)

Quezon Calabarzon

Quezon Calabarzon

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Job Description

Key Skills

Finance

36 candidate(s) have already applied for this Job. Apply now

Job Title: Real-Time Analyst (RTA) Lead
Vertical: UK Financial Collections
Work Setup: 100% onsite in Eton Centris, Quezon City
Work Shift: Shifting
Salary: Up to 20% hike from last drawn salary + 2400 allowance depending on experience
Start Date: ASAP
Headcount: 1

QUALIFICATIONS:

• Graduate of a Bachelor’s Degree
• 2+ years managing RTA teams in a contact center environment.
• Experience managing multiple queues and geographies.
• SLA Achievement
• Schedule Adherence
• Occupancy
• Forecast Variance
• Abandonment %
• Queue Management Accuracy

Role

Other

Timings

Flexible (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Accounting / Tax / Company Secretary / Audit

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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