Retail Customer Service Representative (BPO | Onsite)
Gratitude IncRetail Customer Service Representative (BPO | Onsite)
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
WORK SETUP: Onsite | Shifting Schedule
Role Overview:
Join our Retail Account as a Customer Service Representative! You will handle customer inquiries, resolve issues, and provide exceptional service to retail clients.
Key Responsibilities:
Respond to customer inquiries via phone and email.
Resolve product and service concerns.
Process orders, returns, and exchanges.
Document interactions accurately in the system.
Qualifications:
HS / SHS / College Undergraduate – with 6 months BPO experience.
College Graduate – with or without BPO experience.
Excellent English communication skills.
Willing to work onsite with shifting schedules.
Amenable to Work On Site Arrangement (WOSA)
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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