RETAIL CUSTOMER SUPPORT REPRESENTATIVE
Gratitude IncRETAIL CUSTOMER SUPPORT REPRESENTATIVE
Job Description
Key Skills
3 candidate(s) have already applied for this Job. Apply now
Retail Customer Support Representative
Job Description: We are looking for customer-focused individuals to join our Retail Customer Support team. In this role, you will assist customers with inquiries about products, orders, returns, payments, and account concerns. You will provide excellent service through phone, chat, or email while ensuring every customer has a positive experience.
Responsibilities:
Respond to customer inquiries professionally and efficiently.
Assist with order tracking, returns, exchanges, and refunds.
Resolve customer concerns while meeting quality standards.
Document customer interactions accurately.
Meet productivity and customer satisfaction targets.
Qualifications:
High school graduate or equivalent.
Strong communication and problem-solving skills.
Basic computer proficiency.
Customer service experience is an advantage but not required.
Role
Customer Service Executive -Technical
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CUSTOMER SERVICE REPRESENTATIVE
Gratitude Inc0 - 1 Year(s)
₱ 25 - ₱ 32K p.m
Cebu Central Visayas, Philippines
CEBU — LOOKING FOR A JOB? THIS ONE IS FOR YOU!
Gratitude Inc0 - 11 Year(s)
₱ 18 - ₱ 31K p.m
Cebu Central Visayas, Philippines
Business Architect - SAP LE Transportation
Gratitude Inc3 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
SAP S/4HANA Supply Chain Consultant | Cebu
Gratitude Inc2 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
Customer Service Representative (Call Center Agent)
Gratitude Inc0 - 5 Year(s)
₱ 21 - ₱ 24K p.m
Cebu Central Visayas, Philippines
CSR -Concentrix It Park
Gratitude Inc1 - 19 Year(s)
₱ 15 - ₱ 20K p.m
Cebu Central Visayas, Philippines
3 - 7 Year(s)
Confidential
Cebu Central Visayas, Philippines
CSR Financial software account-IT park
Gratitude Inc0 - 25 Year(s)
₱ 18 - ₱ 23K p.m
Cebu Central Visayas, Philippines
Customer service representative (Financial)
Gratitude Inc0 - 1 Year(s)
₱ 10 - ₱ 27K p.m
Cebu Central Visayas, Philippines
Wipro CEBU -CSR Airlines account
Gratitude Inc0 - 18 Year(s)
₱ 20 - ₱ 30K p.m
Cebu Central Visayas, Philippines