job Title: Safety Specialist – Pharmacovigilance

Headcount: 8 FTE
Shift: Night Shift
Work Setup: Full On-site (BGC, Taguig)
Salary Range: PHP 40,000 – 50,000 (Package)
Experience Level: 2–4 years Clinical / Pharmacovigilance Experience
Start Date: ASAP

Job Summary

We are looking for a Safety Specialist – Pharmacovigilance to support end-to-end case processing activities, including intake, data entry, coding, and review of safety cases using industry-standard pharmacovigilance systems. The role requires strong attention to detail, regulatory compliance awareness, and hands-on experience with safety databases.

Key Responsibilities

Perform initial data entry (Book-In) of new safety cases into the BioConnect System
Prepare and review source documents and enter key data into the Enterprise Imaging Application
Append follow-up information and additional documents to existing cases as received
Access and process cases in Argus, including:
- Data entry and review
- Medical coding
- Case quality checks
Ensure accuracy, completeness, and compliance with internal SOPs and global PV regulations
Maintain case timelines and productivity targets
Collaborate with internal teams to ensure smooth case processing and documentation flow

Qualifications

Registered Nurse (RN), Registered Pharmacist (RPh), or Life Sciences Graduate
Minimum 3 years of experience in a healthcare or clinical environment
At least 2 years of hands-on Pharmacovigilance experience
Experience using Argus and/or BioConnect safety systems
Strong computer literacy and database management skills
Willing to work night shift and full on-site in BGC, Taguig
Available to start immediately
Stable employment history (no frequent short-term roles)

Role

Chat Support Executive

Timings

Rotational Shifts (Permanent)

Industry

Medical / Healthcare / Hospital

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

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