Gratitude Inc banner
Gratitude Inc logo

Scheduler (Workforce Scheduler)

Gratitude Inc
952 Views
1 week ago

Scheduler (Workforce Scheduler)

1-2 Year(s)
Davao
Davao

Job Description

Key Skills

ms excel BPO Setup WFM Scheduler forecasting.

0 candidate(s) have already applied for this Job. Apply now

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.


Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams


Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills

Role

Client & Sales Administration

Timings

Rotational Shifts (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Functional Area

Front Office Support / Administration /

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Cynthia Mburugu

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

0 - 9 Year(s)

Call Center

₱ 20 - ₱ 30K p.m

Davao, Philippines

Company logo

Telco account

Gratitude Inc

0 - 3 Year(s)

Customer Service customer service analyst Customer service advisor

₱ 15 - ₱ 35K p.m

Davao, Philippines

0 - 10 Year(s)

BPO Recruitment

Confidential

Davao, Philippines

2 - 3 Year(s)

Coaching Data Analysis Microsoft Excel

Confidential

Davao, Philippines

1 - 2 Year(s)

bpo Quality Assurance Manager telco

₱ 80 - ₱ 100K p.m

Davao, Philippines

0 - 1 Year(s)

Confident good communication skills bpo

Confidential

Davao, Philippines

0 - 3 Year(s)

Communication Skills good communication skills customer service and problem-solving skills

₱ 20 - ₱ 30K p.m

Davao, Philippines

0 - 2 Year(s)

CRM (Customer relationship Management) Customer Relations Customer Service

₱ 20 - ₱ 30K p.m

Davao, Philippines

1 - 2 Year(s)

Banking Banking Insurance Financial Managment

₱ 20 - ₱ 22K p.m

Davao, Philippines

0 - 1 Year(s)

Customer Relations General customer service Excellent Communication, Customer Service and Empathy Skills

Confidential

Davao, Philippines