Gratitude Inc banner
Gratitude Inc logo

Scheduler (Workforce Scheduler)

Gratitude Inc
576 Views
1 month ago

Scheduler (Workforce Scheduler)

1-2 Year(s)
Davao (Santo Tomas, Panabo City, Mabini)
Davao (Santo Tomas, Panabo City, Mabini)

Job Description

Key Skills

scheduler skills

0 candidate(s) have already applied for this Job. Apply now

Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams

Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills

kindly answer the prescreening questions and send as your comment while applying
Pre-Screening Notes

Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:

Role

Corporate Advisory Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Banking / Financial Services

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Eucharia Ibe

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

2 - 4 Year(s)

bpo Quality Assurance Manager telco

Confidential

Davao, Philippines

0 - 1 Year(s)

Customer Service

₱ 20 - ₱ 30K p.m

Davao, Philippines

0 - 1 Year(s)

Customer Service Customer Care Excellent Communication, Customer Service and Empathy Skills

₱ 18 - ₱ 26K p.m

Davao, Philippines

0 - 5 Year(s)

English (B2 level)

₱ 20 - ₱ 30K p.m

Davao, Philippines

5 - 10 Year(s)

Sales Operation Supervisor Operations Supervisor

₱ 35 - ₱ 45K p.m

Davao, Philippines

1 - 10 Year(s)

Stakeholder Management WFM System WFM tools

₱ 20 - ₱ 30K p.m

Davao, Philippines

0 - 10 Year(s)

Customer Relations Customer Service Technical Support

₱ 20 - ₱ 25K p.m

Davao, Philippines

Company logo

TOP TIER TELCO

Gratitude Inc

0 - 1 Year(s)

good communication skills Good at creating reports

₱ 10 - ₱ 25K p.m

Davao, Philippines

0 - 3 Year(s)

Inbound BPO BPO Voice Process BPO industry

Confidential

Davao, Philippines

1 - 3 Year(s)

GDS good communication skills GDS Experience

₱ 30 - ₱ 60K p.m

Davao, Philippines