Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Scheduler (Workforce Scheduler)
Gratitude Inc1 - 2 Year(s)
₱ 25 - ₱ 27K p.m
Davao, Philippines
WFM Team Lead
Gratitude Inc2 - 10 Year(s)
Confidential
Davao, Philippines
1 - 2 Year(s)
₱ 20 - ₱ 30K p.m
Davao, Philippines
EDUCATION ACCOUNT SPECIALISTS
Gratitude Inc1 - 2 Year(s)
₱ 10 - ₱ 20K p.m
Davao, Philippines
TP-Davao:operations Supervisor Telco Account/Telco sales
Gratitude Inc2 - 18 Year(s)
₱ 30 - ₱ 40K p.m
Davao, Philippines
WFM Team Lead
Gratitude Inc2 - 3 Year(s)
₱ 30 - ₱ 35K p.m
Davao, Philippines
0 - 2 Year(s)
₱ 15 - ₱ 30K p.m
Davao, Philippines
Customer Service Representative
Gratitude Inc0 - 3 Year(s)
Confidential
Davao, Philippines
Technical Service Representative
Gratitude Inc0 - 9 Year(s)
₱ 20 - ₱ 30K p.m
Davao, Philippines