Site Realibility Engineer

Gratitude Inc

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3 weeks ago

Site Realibility Engineer

3-5 Year(s)

Manila (Eastwood quezon city, Cubao Quezon City)

Job Description

Key Skills

Application Development Communication Network Technology Cloud Dialer cloud deployment Azure Administrator SRE Cyber Security Monitoring tools - Sumologic/App Dynamic compliance analyst corporate Compliance Taxation, BIR Audit, Strong background with government compliances Application Service Provider (ASP) AI Applications AI powered tools ITSM Tools: ServiceNow, JIRA, or similar platforms

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Responsibilities:

•You will design and define standards, patterns, and automations opportunities that elevate monitoring and reliability across platforms and applications, with a strong focus on Azure Monitor, ServiceNow ITOM Event Management, Grafana, and APM/Synthetics.
•You’ll partner with product teams to implement SLO/SLI‑driven operations, reduce alert noise, accelerate incident response, and embed self‑healing where it matters most.
•Engineer enterprise monitoring & event patterns by authoring and maintaining reference architectures, runbooks, and event management models (alert → event → incident) with actionable alerts and incidents routing.
•Contribute to Monitoring and Observability & Event Management Strategy and tooling intake/governance checkpoints and coach team
•Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change by embedding postmortem

Must have Skills:
•Cloud Observability: Azure Monitor/App Insights/Log Analytics (KQL)
• Knowledge of Grafana, Prometheus, App Dynamics, ThousandEyes
• Communication & Teaming – Able to translate complex reliability patterns into consumable standards and coach IT operations team via office hours/CoP sessions.
• Technical Depth in Monitoring and Observability Stack – Hands‑on in ServiceNow Event Management, Azure Monitor/KQL, and automation.
• Analytical & Systems Thinking – Uses SLI/SLOs, postmortems, and CMDB context to reduce noise, drive self‑healing, and measurably improve MTTR and KPIs.

Role

Engineer-Other

Timings

Night Shift (Permanent)

Industry

Construction / Engineering / Cement / Metals

Work Mode

Hybrid

Process

Voice

Functional Area

Project Management / Site Engineers

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Adeola Shobukola

Recruiter - Gratitude Inc

NA, nigeria

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