Spanish Bilingual Customer Service Representative (CSR)
Gratitude IncSpanish Bilingual Customer Service Representative (CSR)
Job Description
Key Skills
66 candidate(s) have already applied for this Job. Apply now
Role Overview:
We are seeking Spanish Bilingual Customer Service Representatives to handle customer inquiries and provide exceptional support in both Spanish and English. This role is open to non-native Spanish speakers (Filipinos) with strong bilingual communication skills.
Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat in Spanish and English.
Resolve customer concerns and account-related issues efficiently.
Provide accurate information on products, services, and policies.
Document interactions accurately in the system.
Meet quality, productivity, and customer satisfaction goals.
Qualifications:
Minimum 2 years in College – with no back subjects – required.
Minimum 1 year BPO experience – required.
At least 1 year CSR background – required.
Open to non-native Spanish speakers only (Filipinos) .
Good English and Spanish communication skills.
Willing to work onsite in Taguig.
Willing to work on shifting/night shift schedule.
Role
Spanish Language Expert
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
1768214289.png)
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Now Hiring: USRN Trainer (Assistant Manager)
Gratitude Inc2 - 5 Year(s)
₱ 90 - ₱ 110K p.m
Manila, Philippines
USRN QA Specialist – Non-Voice
Gratitude Inc1 - 2 Year(s)
₱ 55 - ₱ 60K p.m
Manila, Philippines
Microsoft Dynamics 365 CRM Developer
Gratitude Inc3 - 5 Year(s)
₱ 60 - ₱ 150K p.m
Manila, Philippines
Security Engineer - SIEM / SOC CL8
Gratitude Inc5 - 27 Year(s)
₱ 70 - ₱ 150K p.m
Manila, Philippines
PORTFOLIO ANALYST HYBRID MANILA
Gratitude Inc5 - 24 Year(s)
₱ 80 - ₱ 85K p.m
Manila, Philippines
CSR Banking Account -Concentrix Makati
Gratitude Inc0 - 20 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
SECURITY MANAGED SERVICES PRACTITIONER
Gratitude Inc5 - 25 Year(s)
₱ 65 - ₱ 150K p.m
Manila, Philippines
3 - 5 Year(s)
Confidential
Manila, Philippines
7 - 20 Year(s)
₱ 70 - ₱ 150K p.m
Manila, Philippines
Senior Staff Accountant - Supervisor
Gratitude Inc4 - 7 Year(s)
₱ 50 - ₱ 65K p.m
Manila, Philippines