SPANISH CSR
Job Description
Key Skills
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* HIRING — SPANISH CSR*
Position: Spanish Customer Service Representative
Company: Cognizant
Location: Giga / Taguig, Philippines
Setup: 100% Onsite
Schedule: Night Shift
*Job Responsibilities:*
1. Handle customer inquiries in Spanish and English
2. Provide accurate information and resolve concerns
3. Document customer interactions and follow account procedures
4. Maintain high customer satisfaction
*Candidate Qualifications
1. Minimum 2 years in college - back subjects accepted
2. At least 6 months BPO / TSR experience
3. Good communication skills in Spanish and English
4. Willing to work onsite in Giga / Taguig
5. Willing to work night shift schedule
*Language:*
Spanish and English - Non-native Spanish speakers are welcome to pass the language assessment
Role
Chat Support Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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