SQL Technical Support - Voice. Teleperformance Taguig
Gratitude IncSQL Technical Support - Voice. Teleperformance Taguig
Job Description
Key Skills
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Description / Requirements
Job Title: SQL Technical Support - Voice
Work Set-up: On-site in Taguig
Work shift: Shifting
Salary: Up to 60K
Start date: June 8th
Sign-on Bonus: 60K (Terms & Conditions Apply)
Qualifications:
High School / Senior High School Graduate / College Graduate
Minimum of 6 months of call center/BPO experience
Must have at least 6 months of SQL experience/ SaaS background
Candidates with an IT-related educational background or technical support experience will be preferred
Good communication skills required
Must be willing to work onsite
Must be amenable to a shifting/rotational schedule
Role Responsibilities:
Handle customer or client concerns related to SQL / technical support
Assist with basic troubleshooting and issue resolution
Analyze customer queries and provide accurate support
Document cases, updates, and resolutions properly
Coordinate with intern
al teams for escalations when needed
Maintain quality customer service and meet process target
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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