Gratitude Inc banner
Gratitude Inc logo

SQL Technical Support - Voice. Teleperformance Taguig

Gratitude Inc
329 Views
1 month ago

SQL Technical Support - Voice. Teleperformance Taguig

1-30 Year(s)
₱ 25 - ₱ 30K p.m
NA
NA

Job Description

Key Skills

SQL SQL Server SQL Programming BPO Voice Process BPO Skills BPO industry BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience

0 candidate(s) have already applied for this Job. Apply now


Description / Requirements

Job Title: SQL Technical Support - Voice

Work Set-up: On-site in Taguig

Work shift: Shifting

Salary: Up to 60K

Start date: June 8th

Sign-on Bonus: 60K (Terms & Conditions Apply)


Qualifications:


High School / Senior High School Graduate / College Graduate

Minimum of 6 months of call center/BPO experience

Must have at least 6 months of SQL experience/ SaaS background

Candidates with an IT-related educational background or technical support experience will be preferred

Good communication skills required

Must be willing to work onsite

Must be amenable to a shifting/rotational schedule


Role Responsibilities:


Handle customer or client concerns related to SQL / technical support

Assist with basic troubleshooting and issue resolution

Analyze customer queries and provide accurate support

Document cases, updates, and resolutions properly

Coordinate with intern

al teams for escalations when needed

Maintain quality customer service and meet process target


Role

Customer Service Executive -Technical

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

3+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 23 Year(s)

US Collections Inbound BPO Collections Process

₱ 30 - ₱ 35K p.m

Manila, Philippines

0 - 17 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 30K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service BPO Voice Process BPO Skills

Confidential

Manila, Philippines

1 - 25 Year(s)

Call Center Inbound BPO BPO Voice Process

₱ 20 - ₱ 45K p.m

Manila, Philippines

1 - 2 Year(s)

ITIL Servicenow developer ServiceNow platform

Confidential

Manila, Philippines

2 - 4 Year(s)

Technical Real Time Analyst WFM tools

₱ 25 - ₱ 30K p.m

Manila, Philippines

4 - 10 Year(s)

Accounting

Confidential

Manila, Philippines

5 - 10 Year(s)

SAP Voice & Accent Supervisor Skills

Confidential

Manila, Philippines

1 - 15 Year(s)

Call Center BPO Voice Process inbound calls

₱ 40 - ₱ 45K p.m

Manila, Philippines

9 - 10 Year(s)

Artificial Intelligence (AI)

Confidential

Manila, Philippines