TITLE: Nurse - Case Appeals and Grievance - PHRN Active License
Gratitude IncTITLE: Nurse - Case Appeals and Grievance - PHRN Active License
Job Description
Key Skills
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JOB TITLE: Nurse - Case Appeals and Grievance - PHRN Active License - Up to 47K incl. Allowance
Location: Onsite Training / 2x a week Onsite in Production
Work Setup: Training Full Onsite, Production 2x a Week Onsite
Work Shift: Night Shift
Salary: Up to PHP 47,000 including license allowance
Headcount: 7 | Target Start Date: October 13, 2026
ABOUT THE ROLE:
We are hiring 7 PHRNs for Grievance and Case Appeals (Back-office, Non-Voice). This role is perfect for Registered Nurses with grievance and appeals experience who are looking for a night shift opportunity.
WHAT'S IN IT FOR YOU:
- Salary up to PHP 47K including license allowance
- Back-office / Non-voice role
- Training full onsite, then 2x a week onsite once in production
- Start date: October 13, 2026
YOUR ROLE:
- Handle grievance and case appeals for healthcare members
- Review and process cases according to guidelines
- Ensure compliance and accurate documentation
- Work on a back-office, non-voice setup
WHO WE'RE LOOKING FOR:
- PHRN with active license
- Active Registered Nurse
- Must have at least 1 year of grievance and case appeals experience
- Back-office - non-voice experience preferred
- Willing to work on night shift schedule and attend training onsite
- Stable work history - Job hoppers who change jobs frequently in less than a year will be rejected
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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