Trainer
Job Description
Key Skills
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Job Title: Trainer
Account :Travel| Expedia
Work Location: MOA
Work Setup & Schedule: Onsite/Night Shift
Salary: 55k
Job Description:
Training &; Development Delivery work focuses on delivering/providing training for thegeneral workforce and targeted functional/technical areas including:
- Delivering training materials including presentation materials, training
guides/manuals, course evaluations, etc. - Coordinating training schedule based on training requirements. Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesn’t need instructions or guidelines.
- Might also supervise work of less experienced professionals providing professional expertise and taking responsibility for the end product. Positions at this level are expected to significantly improve the day-to-day activities/processes.
- Manages and oversee the implementation of short-term activities within the team.
Decisions are of an operational nature within a defined scope. Positions on this level
deliver their share of professional responsibilities focusing on professional excellence. Typically manages a team of Individual Contributor co-workers.
Non-Negotiable Requirements:
- Minimum of 6 months relevant experience as a Trainer.
- Strong background in the travel industry, with a preference for candidates who have handled Expedia accounts(must)
- Experience with IGT, WNS, or Foundever is highly preferred.
- BPO experience is a must
Role
Technical Trainer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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