Gratitude Inc banner
Gratitude Inc logo

Training Content Designer

Gratitude Inc
184 Views
1 week ago

Training Content Designer

1-3 Year(s)
₱ 50 - ₱ 55K p.m
Manila (Mandaluyong)
(Base Location for WFH)
Manila (Mandaluyong)
(Base Location for WFH)

Job Description

Key Skills

Planning and coordinating skills assessments and training

33 candidate(s) have already applied for this Job. Apply now

Job Descriptions :

Training & Training & Development Instructional Design work focuses on developing training curriculum and materials for the general workforce and targeted functional/technical areas including:

•Analyzing employee learning needs and partnering with subject matter experts and business management to provide input for course content

•Planning and coordinating skills assessments and training

•Providing instruction and guidance to trainers; may facilitate training during introduction of new courses

•Developing and monitoring metrics for evaluating training and development effectiveness May include the design of computer-based training programs. May select and/or oversee vendors to develop training content or conduct training.

Positions on this level applies subject matter knowledge and understands the specific needs or requirements of specific problems and applies skills/knowledge thereafter. Specialized schooling or previous practical experience likely to be required. Understands and demonstrates the need to deliver to time, cost and quality and proactively adjusts for changing requirements. Ensures that the work within own field of expertise complies with the relevant professional discipline. Development Instructional Design work focuses on developing training curriculum and materials for the general workforce and targeted functional/technical areas including:

•Analyzing employee learning needs and partnering with subject matter experts and business management to provide input for course content

•Planning and coordinating skills assessments and training

•Providing instruction and guidance to trainers; may facilitate training during introduction of new courses

•Developing and monitoring metrics for evaluating training and development effectiveness May include the design of computer-based training programs. May select and/or oversee vendors to develop training content or conduct training.

Positions on this level applies subject matter knowledge and understands the specific needs or requirements of specific problems and applies skills/knowledge thereafter. Specialized schooling or previous practical experience likely to be required. Understands and demonstrates the need to deliver to time, cost and quality and proactively adjusts for changing requirements. Ensures that the work within own field of expertise complies with the relevant professional discipline.


Non-Negotiable Requirements:

•At least 1 year of relevant experience.

•Background in Articulate 360

•Background Instructional Design

•Must be knowledgeable in e-learning development


Role

Training Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from Home

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Yahaya Muktar R

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 18 Year(s)

Inbound BPO spanish Speaking spanish reading

₱ 95 - ₱ 100K p.m

Manila, Philippines

12 - 14 Year(s)

Finance Wealth Management College degree

₱ 150 - ₱ 200K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Care customer service and problem-solving skills Excellent Communication, Customer Service and Empathy Skills

₱ 21 - ₱ 27.5K p.m

Manila, Philippines

1 - 25 Year(s)

BPO Voice Process BPO Skills BPO Operations

₱ 25 - ₱ 30K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 25 - ₱ 30K p.m

Manila, Philippines

1 - 20 Year(s)

BPO Voice Process BPO industry BPO call centre

₱ 75 - ₱ 82K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Relations Customer Service Customer service skills

₱ 21 - ₱ 27.5K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 26 - ₱ 30K p.m

Manila, Philippines

1 - 3 Year(s)

BPO Recruiter customer service analyst Customer oriented

Confidential

Manila, Philippines

Company logo

QA Lead with TOSCA

Gratitude Inc

5 - 20 Year(s)

Oracle Apps HCM System BPO Voice Process

₱ 50 - ₱ 95K p.m

Manila, Philippines