TRAVEL ACCOUNT
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
NOW HIRING: TSR – TRAVEL ACCOUNT
Build Your Career in Travel, Hospitality & Technology!
We’re looking for 10–15 Travel Support Representatives (TSRs) to join an exciting Travel & Hospitality campaign! If you have customer service experience, technical aptitude, and an interest in AI-powered workflows, this could be your next career opportunity.
JOB DETAILS
Position: Technical Support Representative (TSR) – Travel Account
Location: Pasig
Work Setup: Hybrid
Campaign: Travel / Hospitality
Channels: Voice, Chat & Email
Salary: Up to ₱30,000
Headcount: 10–15
Start Date: TBA
QUALIFICATIONS
- At least 1 year of experience in a customer-facing support role
- BPO or non-BPO experience is accepted
- Strong verbal and written English communication skills
- Must have good technical aptitude
- Able to read, understand, and work with technical codes
- Comfortable handling multiple support channels: Voice, Chat & Email
- Experience working with or understanding AI workflows is an advantage
- Customer-focused, adaptable, and willing to learn new technologies
- Willing to work in a hybrid setup in Pasig
YOUR RESPONSIBILITIES
- Provide technical and customer support to travelers and clients
- Assist customers through voice, chat, and email
- Troubleshoot and resolve technical or account-related concerns
- Interpret technical codes and information to identify issues
- Follow established troubleshooting procedures and AI-supported workflows
- Provide accurate, timely, and professional resolutions
- Document customer interactions and maintain accurate case records
- Deliver an excellent customer experience throughout every interaction
WHY JOIN?
Competitive salary up to ₱30,000
Hybrid work setup
Travel & Hospitality campaign
Voice + Chat + Email
AI-powered workflows
Opportunity to develop your technical and customer service skills
10–15 available slots
READY FOR YOUR NEXT CAREER MOVE?
If you're a customer support professional with technical aptitude and you're ready to work in an innovative Travel & Hospitality campaign, this is your opportunity!
Send your updated resume and apply now!
Limited slots available — secure your spot today!
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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