Travel and Hospitality - Mandarin

Gratitude Inc

939 Views

2 months ago

Travel and Hospitality - Mandarin

1-2 Year(s)

100 - 110 Thousand p.m

Manila

Job Description

Key Skills

Mandarin Fraud experience| GDS tool Sabre or Amadeus BPO or non BPO industry B2 CEFR

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Job title: Travel and Hospitality - Mandarin

Work Setup: Day shift

Shift: : 8 AM-6PM MNL time | Singaporean Chinese

Salary:₱100,000.00

Set up: Onsite

Qualifications & Requirements:

•Minimum 1 year of experience using GDS tools (Sabre or Amadeus), either in a BPO or non-BPO industry

•At least 6 months of fraud-related experience (preferably in travel, hospitality, or e-commerce)

•Mandarin proficiency with at least B2 level CEFR

•Strong communication skills in both Mandarin and English

•Knowledge of travel booking processes, flight/hotel reservations, or itinerary management is a plus

•Must be willing to work the assigned shift: 8:00 AM – 6:00 PM (MNL time)

•Amenable to work on-site and under a fast-paced, customer-focused environment

•Strong attention to detail, especially in verifying transactions or identifying fraudulent activities

•Customer-oriented with excellent problem-solving skills

Role

Travel Consultant

Timings

Day Shift (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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