Travel Support Specialist – Travel Account
Gratitude IncTravel Support Specialist – Travel Account
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Join our Travel Account team and help customers manage their travel needs with confidence. As a Travel Support Specialist, you will assist customers with reservations, booking modifications, cancellations, itinerary inquiries, and other travel-related concerns while delivering outstanding customer service.
This role is ideal for individuals who enjoy helping people, solving problems, and working in a dynamic customer-focused environment. You will play a vital role in ensuring a smooth and positive travel experience for customers.
Qualifications
• At least 6 months of BPO experience is preferred
• Strong communication and customer service skills
• Ability to manage customer inquiries professionally
• Detail-oriented and highly organized
• Willing to work on shifting schedules, including holidays and weekends
• Must be willing to work onsite within Metro Manila
What We Offer
• Competitive compensation package
• Night differential
• Performance-based incentives and bonuses
• Career growth opportunities
• Comprehensive training and support
• Positive and engaging work environment
Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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