USRN CLINICAL TRAINER
Gratitude IncUSRN CLINICAL TRAINER
Job Description
Key Skills
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Job Title: USRN CLINICAL TRAINER
Shift: Night shift
Work Set-up: On-site in Bridgetowne, Quezon City
Salary range: 60K to 90K, depending on the candidate's credentials
Start date: Dec 31, 2025/ ASAP
Recruitment Process: 2 Virtual interview processes
QUALIFICATIONS:
• Bachelor's Degree in Nursing with an active and valid license in USRN
• Must have at least 2 years of experience in utilization management and medical necessity approvals and denials
• With experience in Virtual or classroom training
• Must have at least 1 year of InterQual process experience
• Minimum of 1 to 2 years of experience in a trainer role
• With BPO/CPO experience
• Experience in a hospital setting or other clinical environment/ contact center setting
• Familiarity with Medicare rules and regulations and guidelines, including coverage criteria and coding principles
• Experience in handling appeals, utilization review, or related healthcare management functions.
• Excellent verbal and written communication skills are essential for preparing appeal arguments
• Ability to analyze complex medical information and identify relevant clinical issues
• Willingness to work on-site with flexible schedules, including US hours and holidays
• Must not be a current or former employee of Concentrix
PRE-SCREENING QUESTIONS:
1. Do you have an active USRN license?
2. How many years of experience do you have in utilization management, medical necessity approvals, and denials for a healthcare or BPO/CPO setting?
3. How many years of trainer experience do you have?
4. Please provide your years of experience in InterQual and share a brief experience on the process.
5. Are you familiar with Medicare rules and regulations and guidelines including coverage criteria and coding principles?
6. Please rate your ability to analyze complex medical information and identify relevant clinical issues, from 1 to 10, 10 being the highest.
6. How much is your last drawn salary?
7. How much is your salary expectation?
8. Are you amenable to working onsite in Bridgetowne, Quezon City, with a night shift and fixed weekends off schedule?
9. When can you start once hired?
Role
Any Other
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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