USRN QA Specialist (Non-Voice) | Utilization Management | Hybrid
Gratitude IncUSRN QA Specialist (Non-Voice) | Utilization Management | Hybrid
Job Description
Key Skills
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USRN QA Specialist (Non-Voice) | Utilization Management | Hybrid
Job Title: USRN QA Specialist – Non-Voice
Account: El Paso & Hartford
Work Setup: Hybrid / Temporary Work-from-Home (TWFH)
Work Schedule: Shifting Schedule
Location: Taguig | Cebu | Davao | Clark, Pampanga
Start Date: ASAP
Headcount: 1
About the Role
We are looking for an experienced and detail-oriented USRN QA Specialist to support a Non-Voice Healthcare Account. The ideal candidate will have a strong background in Utilization Review (UR), Utilization Management (UM), healthcare quality assurance, and clinical operations.
This role is ideal for an active US Registered Nurse (USRN) with experience reviewing healthcare cases and ensuring quality, accuracy, compliance, and adherence to established processes.
Key Qualifications
- Must hold an active and valid USRN license.
- At least 1 year of bedside nursing experience.
- At least 1–2 years of BPO or CPO experience in:
- Utilization Review (UR)
- Utilization Management (UM)
- Healthcare Case Review
- Clinical Review
- Utilization Review (UR)
- At least 1 year of Quality Assurance (QA) experience.
- Strong knowledge of healthcare processes, clinical documentation, and quality standards.
- Excellent analytical skills and strong attention to detail.
- Strong written and verbal communication skills.
- Comfortable working in a non-voice healthcare environment.
- Willing to work on a shifting schedule.
- Open to working under a Hybrid or Temporary Work-from-Home (TWFH) arrangement, depending on business requirements.
- Must be available to work from one of the following sites:
- Taguig
- Cebu
- Davao
- Clark, Pampanga
- Taguig
Preferred Candidate Profile
Candidates with experience in the following areas are highly encouraged to apply:
USRN Quality Assurance | Healthcare QA | Utilization Review | Utilization Management | Clinical Review | Medical Review | Healthcare BPO | Healthcare CPO | Non-Voice Healthcare | Clinical Quality Analyst | Nurse Quality Analyst
Recruitment Process
- Validation
- Talkpush Profile Creation
- HR Interview
- Hiring Manager Interview
- Onboarding
Important Screening Information
Please provide the following information during the initial screening:
- Current location and preferred work site (BGC, Cebu, Davao, or Clark)
- Do you have an active USRN license? Please provide the license validity or expiration date.
- Total years of bedside nursing experience
- Total years of Utilization Review (UR) or Utilization Management (UM) experience
- Total years of Quality Assurance (QA) experience
- Most recent or last drawn salary
- Salary expectations
- Notice period or earliest available start date
Why Apply?
This is an excellent opportunity for an experienced USRN with Healthcare QA and Utilization Management experience to advance their career in a specialized non-voice clinical operations role.
Apply now if you meet the qualifications and are ready to start ASAP.
Role
QA Analyst
Timings
Rotational Shifts (Contract To Hire)
Industry
BPO
Work Mode
Hybrid
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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