WNS Need Assistant Manager-Operations (Spanish Bilinguals)

Gratitude Inc

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2 months ago

WNS Need Assistant Manager-Operations (Spanish Bilinguals)

3-5 Year(s)

55 - 60 Thousand p.m

Manila (Bridgetown quezon City)

Job Description

Key Skills

BPO industry good communication skills client management financial, Spanish Bilingual Financial /Mortgage experience

3 candidate(s) have already applied for this Job. Apply now

Job title: Assistant Manager-Operations (Spanish Bilingual)

Campaign: Banking & Financial Services

Headcount: 3

Location: Bridgetowne, Quezon City

Salary: 60,000.00

Shift: Nigh Shift

Target Start Date: ASAP

Qualifications:

• 3 years exp as a Spanish Bilingual Supervisor in the BPO with 3 years of CS background Financial /Mortgage experience is a plus.

• Excellent Communication Skills.

• Should be fluent in Spanish and must have Spanish certification for at least an intermediate level.

• Great People Management skills with proven record in critical and analytical thinking.

• Experience in client engagement.

• Amenable to US shift timings.

• Amenable to work onsite in Quezon City.

Other Details:

Lead a team of bilingual (English and Spanish) associates. Promoting mortgage products, continually engaging with a pipeline of customers and help them retain their home via servicing and collection efforts, while maintaining compliance with current client, federal and investor guidelines

**reject if CV doesn't indicate 3 years experience as a Spanish Bilingual Supervisor in the BPO industry**

**reject if no BPO experience**

**reject if candidate is a former or current WNS employee**

**must have Spanish certification for at least an intermediate level**

2 Levels of interview - with Spanish Language proficiency assessment

Please always include screening notes:

-current salary

-expected salary

-location

-good with offer ( salary, sched, onsite in QC )

- can start ASAP

Role

Customer Service Executive -Technical

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Ismail Idowu

Recruiter - Gratitude Inc

NA, nigeria

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