Workforce Management Executive Job in Cebu Central Visay | MyGlit

Gratitude Inc banner

Workforce Management Executive

Gratitude Inc

604 Views

1 week ago

Workforce Management Executive

3-5 Year(s)

Cebu Central Visayas (Cebu City)

Cebu Central Visayas (Cebu City)

Job Description

Key Skills

Microsoft Excel Scheduling WFM Analyst MIS Executive WFM forecasting. MIS ANALYST

0 candidate(s) have already applied for this Job. Apply now

Qualifications:

• College Graduate

• 3-5+ years experience as WFM or RTA

• Good working knowledge of computer i.e., MS-Office, Above average MS Excel knowledge is required

• Excellent verbal & written communication & presentation skills

• Good Interpersonal & people management skills with good problem solving approach

• Expert knowledge in Forecasting & Scheduling

• Good analytical skills for MIS, number crunching & reporting to internal & external customers

• WFM Tool Competency (Verint, Genesysy etc..)

RTA/ MIS Experience is advantageous

• Can work with minimal supervision and has initiative

Role

WFM

Timings

Rotational Shifts (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Cynthia Mburugu

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Read More

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

Customer Service Representative

Gratitude Inc

0 - 1 Year(s)

General customer service

₱ 14.5 - ₱ 19K p.m

Cebu Central Visayas, Philippines

Details

CUSTOMER SERVICE REPRESENTATIVE

Gratitude Inc

0 - 1 Year(s)

Customer Service BPO Skills good communication skills

Confidential

Cebu Central Visayas, Philippines

Details

Customer Service Specialist - Fraud-JPMC

Gratitude Inc

1 - 27 Year(s)

Call Center BPO Voice Process BPO Skills

₱ 22 - ₱ 35K p.m

Cebu Central Visayas, Philippines

Details

Service Desk Team Leader

Gratitude Inc

4 - 6 Year(s)

Service Desk ITSM BPO Service Desk

₱ 60 - ₱ 62.9K p.m

Cebu Central Visayas, Philippines

Details

JOB BANAWA SITE

Gratitude Inc

0 - 1 Year(s)

developing curriculum SHS Grad or Completed at least 2 years in college

₱ 15 - ₱ 25K p.m

Cebu Central Visayas, Philippines

Details

Disputes Specialist - International Consumer Banking

Gratitude Inc

1 - 17 Year(s)

Microsoft Office Inbound BPO BPO Voice Process

₱ 25 - ₱ 35K p.m

Cebu Central Visayas, Philippines

Details

Workforce Management Executive

Gratitude Inc

3 - 5 Year(s)

Microsoft Excel Process optimisation Scheduling

Confidential

Cebu Central Visayas, Philippines

Details

1 Year BPO Experience? Join Our Auto Insurance Team | Virtual/Walk-In Interviews

Gratitude Inc

1 - 2 Year(s)

CRM (Customer relationship Management) Customer Relations Customer Service

₱ 20 - ₱ 25K p.m

Cebu Central Visayas, Philippines

Details

Wipro CEBU -CSR Healthcare /Retail account

Gratitude Inc

0 - 18 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 30K p.m

Cebu Central Visayas, Philippines

Details

Manager, Pre-sales and Solutions

Gratitude Inc

2 - 5 Year(s)

Accomplished

₱ 140 - ₱ 160K p.m

Cebu Central Visayas, Philippines

Details