(177781) Trainer - UK Financial Collections | Onsite Quezon City

Gratitude Inc

359 Views

1 month ago

(177781) Trainer - UK Financial Collections | Onsite Quezon City

2-4 Year(s)

Manila (Ortigas, Diliman quezon city, Fairview Quezon City)

Quick Apply Apply

Job Description

Key Skills

Customer Service BPO Call center coaching skills Bachelor's Degree UK Banking Industry

80 candidate(s) have already applied for this Job. Apply now

Qualifications:

• Bachelor's Degree

• 2-4 years work experience in UK/US/AU collections, banking operations, and training in a call center or shared services environment

• Basic understanding of training methodologies applied on virtual and F2F instructor-led classes.

• Excellent communication & feedback/coaching Skills

Key Skills:

• Strong knowledge of UK collections domain, regulations, and bucket flows.

• Excellent communication and coaching skills for training teams.

• Proficiency in MS Office.

Responsibilities: Training new hires, coaching agents, managing quality metrics, and ensuring compliance with financial regulations.

Role

Customer Service Trainer

Timings

UK Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

(URGENT HIRING) Multilingual Language - Cantonese | Onsite in Quezon City w/ SIGN-ON BONUS

Gratitude Inc

1 - 3 Year(s)

Customer Service Cantonese collections experience

Confidential

Manila, Philippines

Details

CSR -Airline Account (GDS)

Gratitude Inc

1 - 12 Year(s)

Call Center GDS Inbound BPO

₱ 28 - ₱ 30K p.m

Manila, Philippines

Details

Application Support Engineer for GCP - CL9

Gratitude Inc

3 - 15 Year(s)

Problem Solving performance Metrics Devops

Confidential

Manila, Philippines

Details

USRN – Clinical Disability Claims Specialist

Gratitude Inc

1 - 14 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 60 - ₱ 85K p.m

Manila, Philippines

Details

CSR Multilingual Language - Cantonese

Gratitude Inc

0 - 21 Year(s)

Cantonese Collections Process BPO Voice Process

₱ 80 - ₱ 87.15K p.m

Manila, Philippines

Details

Microsoft Azure AI Engineer

Gratitude Inc

3 - 5 Year(s)

Bachelor’s degree in Computer Science, Engineering, or a related field. Minimum 3 years of experience MS AI, AI/ML Python and Azure SDKs

₱ 65 - ₱ 100K p.m

Manila, Philippines

Details

Customer service representative (tech)

Gratitude Inc

0 - 1 Year(s)

Customer Service

₱ 20 - ₱ 37.5K p.m

Manila, Philippines

Details

SPANISH TSR | BRIDGETOWNE QC | NIGHT SHIFT

Gratitude Inc

1 - 22 Year(s)

Technical Support chat spanish language

₱ 95 - ₱ 100K p.m

Manila, Philippines

Details

Senior Front-End / UI Developer

Gratitude Inc

7 - 10 Year(s)

Rest APIs Agile/Scrum front-end/UI development

₱ 140 - ₱ 150.7K p.m

Manila, Philippines

Details

SENIOR SAP BASIS ARCHITECT

Gratitude Inc

8 - 10 Year(s)

Agile SAP Basis Devops

₱ 190 - ₱ 200K p.m

Manila, Philippines

Details