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Bilingual Spanish Customer Service Executive urgent

Gratitude Inc
217 Views
3 weeks ago

Bilingual Spanish Customer Service Executive urgent

1-10 Year(s)
₱ 40 - ₱ 55K p.m
Manila (Pasay City, Ortigas)
Manila (Pasay City, Ortigas)

Job Description

Key Skills

CSR BPO Experience Spanish Bilingual

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Job Title: Bilingual Spanish Customer Service Executive
Number of headcounts: 19
Work setup: Onsite in Jollibee Tower, Ortigas, Pasig City or Exxa Tower, Bridgetowne, Quezon City
Work shift: Night shift/ Shifting
Compensation Package: Php 40,000 to Php 55,000. Salary increases should not exceed 30% of the candidate’s previous total compensation package.
HC: 19 FTEs for the month of August
Start Date: ASAP

Qualifications:

• Must be at least a high school graduate.
• Conversational Spanish skills required; no advanced certification is necessary.
• Experience as a Bilingual Spanish CSR is preferred but not required.
• Must have at least one (1) year of BPO customer service experience.
• Must be willing to work onsite in Bridgetowne, Quezon City or Ortigas, Pasig City.

Interview process: (Virtual and onsite)

1st round-HR round
2nd round-Vna round
3rd round- Ops round

PRE-SCREENING:

    Highest educational attainment:
    Level of Spanish language proficiency:
    Years of Bilingual Spanish CSR experience:
    Years of BPO CSR experience:
    Last drawn salary:
    Expected salary
    Are you willing to work onsite in Ortigas, Pasig City or Exxa Tower, Bridgetowne, Quezon City with a shifting or night shift schedule?
    Notice Period:


Role

Spanish Language Expert

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Tolulope Edun

Recruiter - Gratitude Inc

NA, nigeria

3+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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