Career Opportunity: Top-Tier Telco Account Specialist
Gratitude IncCareer Opportunity: Top-Tier Telco Account Specialist
Job Description
Key Skills
144 candidate(s) have already applied for this Job. Apply now
We are currently pooling experienced professionals for our premium, high-volume Telecommunications account. This role demands highly resilient individuals capable of delivering technical support, billing resolution, and retention solutions for a global telco market.
Minimum Qualifications:
Education: Minimum of a Senior High School Graduate.
Experience: Strictly open to experienced professionals only (minimum of six months of prior BPO experience required).
Core Responsibilities:
* Troubleshoot network, device, and service connectivity issues efficiently.
* Manage complex billing disputes and provide accurate account updates.
* Recommend tailored service upgrades to enhance customer retention.
What We Offer:
* Industry-leading basic salary with premium telco allowances.
* Uncapped performance incentives and account bonuses.
* Comprehensive medical and dental benefits (HMO) upon day one.
If you are an experienced BPO agent looking for a challenging yet highly rewarding account, this is your next career step. Submit your application today for prioritized screening.
Role
Customer Service Executive -Chat
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Associate Director, Quality
Gratitude Inc10 - 12 Year(s)
₱ 100 - ₱ 180K p.m
Manila, Philippines
Customer Service Representative (retention)
Gratitude Inc0 - 2 Year(s)
₱ 30 - ₱ 37K p.m
Manila, Philippines
Security Penetration Testing Operations
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 1 Year(s)
₱ 21 - ₱ 28K p.m
Manila, Philippines
HGS Bridgertowne -CSR Financial account
Gratitude Inc1 - 24 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Now Hiring | Retail Account | Competitive Salary Package
Gratitude Inc0 - 1 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
0 - 1 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Service Delivery Manager
Gratitude Inc3 - 15 Year(s)
₱ 90 - ₱ 100K p.m
Manila, Philippines
HIRING NOW: TRAVEL ACCOUNT | ONSITE-HGS Bridgertowne
Gratitude Inc2 - 18 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
CSR -GDS Travel account -WNS Bridgertowne
Gratitude Inc1 - 19 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines