CIS Functional Support
Gratitude IncCIS Functional Support
Job Description
Key Skills
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Job Title: CIS Functional Support
Location: Parañaque (Hybrid – 3 days onsite at Zuellig Office)
Shift: Mid Shift (2:00 PM – 11:00 PM)
Experience: 4–7 Years
Start Date: ASAP
Job Summary
We are looking for a CIS Functional Support Analyst to analyze, design, test, implement, and support system integrations between SAP and client systems. The role involves ensuring seamless data flow, troubleshooting interface issues, and collaborating with internal teams and clients throughout the implementation lifecycle.
Key Responsibilities
Gather and analyze business and integration requirements.
Design and map interfaces between SAP and client systems.
Develop and execute test scripts for SIT, UAT, regression, and functional testing.
Support interface deployment, troubleshooting, and post-go-live activities.
Monitor interface performance and recommend improvements.
Work closely with business users, developers, and clients to deliver integration solutions.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field.
4–7 years of experience in SAP integration, interface support, or functional analysis.
Hands-on experience with SAP SD, MM, and EWM.
Knowledge of interface formats such as IDOC, XML, X12, EDIFACT, CSV, and Excel.
Experience with SFTP, API, SAP CPI, and other file transfer protocols.
Strong understanding of SAP tables, BAPIs, testing (SIT/UAT), and business processes.
Excellent analytical, problem-solving, and communication skills.
Preferred Tools
SAP ERP/ECC HANA, SAP EWM HANA, SAP BusinessObjects, HeidiSQL, FileZilla, CDATA Arc, VisualCron, EZDetach, and Notepad++.
Role
Appeals Support Specialist
Timings
Afternoon Shift (Permanent)
Industry
Courier / Transportation / Freight
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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