COLLECTION SPECIALIST/COLLECTION ACCOUNT/1 YRS EXP/37k/CONCENTRIX BRIDGETOWN
Gratitude IncCOLLECTION SPECIALIST/COLLECTION ACCOUNT/1 YRS EXP/37k/CONCENTRIX BRIDGETOWN
Job Description
Key Skills
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Handle inbound/outbound calls for a Collection account. Assist customers with payment arrangements, overdue accounts, and dispute resolution. Meet recovery and quality targets.
*Qualifications:*
- Minimum 1 Year BPO experience in a Collection account required
- At least High School Graduate
- Good English communication and negotiation skills
- Willing to work shifting schedule, weekends, and holidays
- Customer-focused and detail-oriented
*Benefits:* Up to Php 37,000 salary package, HMO, performance incentives, paid training, career growth
*Job Type:* Full-time, On-site
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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