Concentrix (CNX) - Customer Service Representative
Gratitude IncConcentrix (CNX) - Customer Service Representative
Job Description
Key Skills
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Concentrix Baguio is looking for Customer Service Representatives to provide exceptional support to customers via phone, chat, or email. You will handle customer inquiries, resolve concerns, process requests, and deliver a positive customer experience while meeting company quality standards.
Qualifications
College Graduates – No BPO experience required.
High School (Old Curriculum) or Senior High School Graduates – Must have at least 6 months of BPO experience.
Good English communication skills.
Basic computer knowledge.
Willing to work onsite in Baguio City.
Willing to work on shifting schedules, including weekends and holidays.
Benefits
Competitive salary package
Performance incentives
Paid training
HMO and other company benefits
Career growth opportunities
Salary
Competitive salary package (to be discussed during the hiring process).
Role
Account Manager
Timings
Flexible (Internship)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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