CRM Lead

Gratitude Inc

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1 day ago

CRM Lead

5-6 Year(s)

150 - 200 Thousand p.m

Quezon Calabarzon (Mulanay)

Job Description

Key Skills

Administrative

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CRM Lead

Eton Centris, Quezon City Night Shift / Graveyard Hybrid (3–4 days onsite) PHP 150,000 – 200,000/mo5+ years experience

About the role

We are looking for an experienced CRM Lead to design, develop, and enhance solutions on the Microsoft Dynamics 365 platform. In this role, you will work closely with client stakeholders to translate business requirements into technical solutions, lead a team of developers, and ensure high-quality delivery across enhancements, integrations, and defect resolutions.

Key responsibilities

Design and develop CRM solutions aligned with business and technical requirements on Microsoft Dynamics 365
Collaborate with client stakeholders to analyse requirements, define functional specifications, and advise on CRM best practices
Own and deliver software enhancements, minor projects, defect fixes, and feature integrations
Identify design problems and implement elegant, user-centred solutions with rapid iteration
Lead and mentor a team of developers, including managing offshore teams from onshore
Work within an Agile development framework and contribute to sprint planning and delivery
Liaise confidently with client stakeholders across technical and business functions
Manage multiple priorities effectively under tight deadlines in a multicultural environment

Must-have qualifications

Bachelor's degree in a relevant field
Minimum 5 years of experience in configuration and customisation of Microsoft Dynamics CRM 365
Strong knowledge of Microsoft Dynamics CRM 365 and its ecosystem
Good understanding of Object-Oriented (OO) programming principles
Proficiency in C#, HTML, jQuery, JSON, JavaScript, JavaScript Frameworks, Model Binding, and Asynchronous programming
Knowledge of SOA-based architecture including REST and SOAP
Familiarity with SSRS and CRM Reports
Experience with Dynamics CRM integrations
Hands-on experience with Azure tools and technologies
Strong Power Platform experience — Power Automate, Canvas Apps, and Model-Driven Apps are required
Strong communication, analytical, and problem-solving skills
Stable work history — candidates with a pattern of frequent short-term employment will not be considered

Good to have

MS Dynamics CE experience; certifications are a plus
Experience designing and implementing systems that integrate with .NET application APIs
Proficiency in ASP.NET MVC framework
Skills in web services, XML, HTML5, SharePoint, SSIS, SSRS, and MVC

Interested Applicants should submit their CVs to royaltyinvestment2022@gmail.com using the job title as subject of the email

Role

Employee Relations

Timings

Night Shift (Permanent)

Industry

Other

Work Mode

Hybrid

Functional Area

Human Resources

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