CSR Retirement
Gratitude IncCSR Retirement
Job Description
Key Skills
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Role: CSR Retirement
Work Set-up: Hybrid
Level: SPE
Site Location: BGC, Taguig
Schedule: night shift
Salary: up to 45K
Target Start date: Sept. 22
Headcount Required: 10
Qualifications:
> Must be a High School Graduate (Old Curriculum), Senior High School Graduate, or Bachelor’s Degree Holder.
> Required: Experience with U.S. retirement plans (e.g., 401(k), annuities, life insurance), including withdrawals, applications, loans, and policy handling.
> Preferred: Background in voice and non-voice financial accounts.
> Strong communication, analytical, and problem-solving skills.
> Familiarity with plan documents, procedures, and financial products/services.
> Willing to work onsite in Taguig (2-3x a week)
PRESCREENING NOTES:
BPO experience:
Years of relevant experience (US Retirement Plans):
Educational attainment:
Salary expectation:
Last drawn salary:
Notice period:
Availability for the work setup and schedule:
Current location:
Role
Customer Retention Specialist
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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