CSR -UK Financial collections account - Wipro Eton QC
Job Description
Key Skills
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Wipro Eton – Customer Service Specialist
Project Motor – International Account
Work Setup: Onsite
Location: Eton Cyberpunk, Eton Centris, Quezon City
Experience Required:
- High School old curriculum, SHS, 2nd year college completed up to college graduate
- Minimum 1 year BPO experience handling UK, US, or AU accounts required
- Strong negotiation and assertive communication skills
- Experience in customer account management, retention, or back-office support preferred
- Comfortable handling international customers and time zone differences
Compensation and Benefits:
- Competitive salary package with allowances
- HMO coverage on day 1 + dependent coverage upon regularization
- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG
- 13th month pay and paid leaves
- Performance incentives and annual salary review
- Career growth and training opportunities
Requirements:
- At least 18 years old
- Excellent English communication skills - verbal and written
- Computer literate with good typing and navigation skills
- Willing to work onsite in Eton Centris, QC
- Amenable to shifting or graveyard schedule
Hiring Process:
- Initial HR screening
- English and typing assessment
- Final interview onsite at Wipro Eton
- Fast-track
hiring for qualified candidates
Salary: 29.5k Basic + 2400 Allowance + 40k Signing Bonus
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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