Customer Service Representative - Allied healthcare account, Alabang

Gratitude Inc

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1 month ago

Customer Service Representative - Allied healthcare account, Alabang

2-13 Year(s)

₱ 23 - ₱ 25K p.m

Manila - Alabang Muntinlupa City, Cavite Calabarzon - Ayala Alabang Muntinlupa City

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process BPO Operations BPO Healthcare. Call Center experience

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Job Title:*Customer Service Representative - QC

Account: ALLIED - International Healthcare

Company: Sagility

Location:* Quezon City

Work Setup:Onsite

Employment Type:*Full-time

Start Date:* 24 Aug 2026

Job Description:

Sagility is hiring for our ALLIED International Healthcare account in QC. You will be catering to members including pre-auth, benefits and eligibility claims.

Qualifications:

- College Graduate or Associate Graduate - any course

- EXCEPT: BS NURSING

- Minimum 2 years Call Center experience handling members under International healthcare accounts

- Experience in pre-authorization, benefits and eligibility is required

- Good English communication skills, both verbal and written

Compensation & Benefits:

- Upon hire: 23,000 PHP basic pay + 1,000 PHP flex fund allowance

- 20% Night differential

- HMO coverage on Day 1

- Performance Incentives

- 14th month Pay

- Rice allowance 300/month upon regularization

- Show Up Bonus

- Referral Bonus

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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