Customer Service Representative (Call Center Agent)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE – US HEALTHCARE ACCOUNT (Appointment Scheduling & Billing Inquiry)
Join a Fast-Growing Healthcare Team!
Looking for a rewarding BPO career in the healthcare industry? We're hiring Customer Service Representatives to support a US Healthcare Account, assisting patients with appointment scheduling and billing inquiries while delivering exceptional customer service.
What You'll Do:
Schedule patient appointments accurately and efficiently
Assist customers with billing and account-related inquiries
Provide professional, empathetic, and timely customer support
Ensure every interaction delivers an outstanding customer experience
Qualifications:
At least 6 months BPO experience
Excellent verbal and written communication skills
Customer-focused with strong problem-solving abilities
Must be willing to WORK ON-SITE
Salary & Benefits:
Salary Package - Competitve
Allowances
Performance-Based Bonuses
Work Setup: 100% ON-SITE
This is an office-based role. Applicants must be willing to report onsite.
Hiring Process:
1️⃣ Initial Interview
2️⃣ Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding
If you're ready to build a rewarding career in the US Healthcare industry with competitive pay and excellent incentives, apply now and take the next step in your BPO journey!
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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