Gratitude Inc banner
Gratitude Inc logo

Customer service representative (Collections)

Gratitude Inc
352 Views
1 month ago

Customer service representative (Collections)

0-1 Year(s)
₱ 18 - ₱ 37K p.m
NA
NA

Job Description

Key Skills

Customer Service

0 candidate(s) have already applied for this Job. Apply now

Job Title: Customer Service Representative 

Location: Bridgetown/Philippines 

Area: Collections 

Salary: up to 37k package 

Experience: Open to Educational levels (HS SHS)

-----


ONE DAY HIRING PROCESS, GET HIRED FAST.


APPLY TODAY AND SECURE YOUR INTERVIEW SPACE ASAP!!!




You can get registered, interview and assessed in ONE day and you get the job you have been looking for. 




------








About the Role


We are looking for a skilled and motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.




Responsibilities


Develop, test, and maintain reliable, scalable, and user-focused solutions.


Collaborate with product, design, and business teams to understand requirements and deliver outcomes.


Write clean, maintainable, and well-documented work following best practices.


Troubleshoot issues, optimize performance, and improve overall quality.


Track progress, communicate updates clearly, and contribute to continuous improvement.


Qualifications


Open to educational levels (HS, SHS ) in a relevant field or equivalent practical experience.


Strong problem-solving skills and the ability to work independently and with a team.


Good written and verbal communication skills.


Skills


Strong foundation in role-relevant tools, platforms, and best practices.


Ability to plan, execute, measure, and improve work with attention to detail.


Good communication, ownership, collaboration, and time-management skills.


Preferred Skills


Experience with modern workflows, reporting, automation, and production-grade delivery.


Familiarity with agile practices, documentation, and cross-functional collaboration.


Ability to mentor teammates and contribute to process improvements.


Benefits


Competitive compensation and growth opportunities.


Collaborative work culture with learning and development support.


Opportunity to work on meaningful products and business problems.


Work Environment


This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.




Equal Opportunity


We are an equal opportunity employer and welcome applicants from all backgrounds. All qualified candidates will receive consideration based on skills, experience, and role fit.


APPLY RIGHT AWAY AND GET FIX UP.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Deborah Joshua

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

WFM Team Lead-NLCH

Gratitude Inc

2 - 4 Year(s)

WFM Team Leader BPO Experience

Confidential

Manila, Philippines

0 - 3 Year(s)

BPO Voice Process BPO Skills BPO Hiring

₱ 15 - ₱ 30K p.m

Manila, Philippines

Company logo

SOC L2

Gratitude Inc

3 - 5 Year(s)

Experience with CrowdStrike Falcon Hands-on experience with SIEM platforms such as Splunk, Sentinel, QRadar, Google SecOps, or similar. Exposure to cloud security monitoring across AWS, Azure, or GCP.

₱ 65 - ₱ 200K p.m

Manila, Philippines

0 - 10 Year(s)

Call Center Customer Relations inbound and outbound process

₱ 15 - ₱ 25K p.m

Manila, Philippines

2 - 26 Year(s)

Asset management Inbound BPO BPO Voice Process

₱ 22 - ₱ 32K p.m

Manila, Philippines

12 - 30 Year(s)

Finance Business Process Wealth Management

₱ 150 - ₱ 200K p.m

Manila, Philippines

7 - 10 Year(s)

Rest APIs Agile/Scrum front-end/UI development

₱ 140 - ₱ 150.7K p.m

Manila, Philippines

2 - 4 Year(s)

Six Sigma coaching skills mortgage experience

Confidential

Manila, Philippines

5 - 7 Year(s)

Stakeholder Management Troubleshooting Microsoft 365

Confidential

Manila, Philippines

2 - 3 Year(s)

Java Python SQL

Confidential

Manila, Philippines