Customer Service Representative – Content Review Support
Gratitude IncCustomer Service Representative – Content Review Support
Job Description
Key Skills
6 candidate(s) have already applied for this Job. Apply now
Location: Vertis North, Quezon City Work Setup: Onsite Employment Type: Project-Based
Job Overview
We are seeking customer-focused professionals to support a global online video-sharing platform. This role involves reviewing customer concerns, providing account-related assistance, and ensuring a positive user experience while adhering to established platform policies and quality standards.
Key Responsibilities
• Handle customer inquiries through appropriate communication channels. • Review and assess user-reported content in accordance with platform guidelines. • Provide accurate resolutions while maintaining service quality standards.
Qualifications
• Completed at least two (2) years of college education. • Minimum of six (6) months BPO or customer service experience. • Strong English communication skills. • Ability to work in a fast-paced and dynamic environment. • Willing to work onsite and on shifting schedules.
Preferred Experience
• Content Moderation • Trust and Safety Operations • Social Media Support • Online Platform Support
Role
Customer Care Officer
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Representative
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
0 - 5 Year(s)
Confidential
Manila, Philippines
Service Desk Transformation Consultant
Gratitude Inc6 - 8 Year(s)
₱ 100 - ₱ 130K p.m
Manila, Philippines
Training & Quality Manager (IT As A Service)
Gratitude Inc5 - 22 Year(s)
₱ 90 - ₱ 165K p.m
Manila, Philippines
Workday Payroll
Gratitude Inc3 - 5 Year(s)
₱ 100 - ₱ 120K p.m
Manila, Philippines
1 - 30 Year(s)
₱ 110 - ₱ 120K p.m
Manila, Philippines
MULTIPLE BPO ACCOUNTS OPEN
Gratitude Inc0 - 2 Year(s)
₱ 15 - ₱ 20K p.m
Manila, Philippines
CSR Financial account(SNL)-Wns Eastwood
Gratitude Inc0 - 15 Year(s)
₱ 10 - ₱ 15K p.m
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 2 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER AGENT)
Gratitude Inc0 - 1 Year(s)
Confidential
Manila, Philippines