Customer Service Representative - Healthcare Account
Job Description
Key Skills
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*Job Title: Customer Service Representative - Healthcare Account*
*Company:* Sagility
*Work Location:* Sagility Bohol
*Work Setup:* On-site
*Industry:* BPO / Contact Center / Healthcare
*Job Description*
Join Sagility Bohol for our *Healthcare Account*. You will be providing excellent customer service to US members while meeting quality and productivity targets.
*Qualifications*
- *Option 1:* College Graduate with at least *6 months BPO experience*
- *Option 2:* SHS Graduate / College Undergraduate with at least *1 year BPO experience*
- Good customer service orientation
- Good communication and interpersonal skills
- Good analytical skills
- Knowledgeable in MS Office and internet browsing
- Willing to work in *shifting schedules, weekends, and holidays*
- Willing to work *onsite*
*Salary Package*
*For candidates with 6 months BPO experience:*
- *Basic Salary:* ₱14,000
- *Account Premium Allowance:* ₱2,000
- *Flex Fund Allowance:* ₱1,000 [upon hire]
*For candidates with 1 year BPO experience:*
- *Basic Salary:* ₱17,000
- *Account Premium Allowance:* ₱2,000
- *Flex Fund Allowance:* ₱1,000 [upon hire]
Benefits
- *Night Differential:* 20%
- *HMO:* Coverage starting on Day 1
- *HMO for 1 Dependent:* Upon regularization
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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