Customer Service Representative – Insurance Brokerage

Gratitude Inc

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1 month ago

Customer Service Representative – Insurance Brokerage

1-4 Year(s)

Manila (Taguig)

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Job Description

Key Skills

BPO Skills

103 candidate(s) have already applied for this Job. Apply now

We are seeking highly qualified professionals to join our specialized Insurance Brokerage team. This role involves managing complex insurance inquiries, policy administration, and client relations for global accounts.

Minimum Qualifications:

Education & Experience Track A: College Graduate with at least twelve (12) months of BPO experience.

Education & Experience Track B: Completed at least two (2) years of college with a minimum of eighteen (18) months of BPO experience.

Specialized Requirement: A solid background in insurance brokerage is strictly required for those applying at the Subject Matter Expert (SME) level.

Key Competencies

* Exceptional verbal and written communication skills.

* Strong analytical skills for reviewing policy details and client coverage.

* Proven reliability in a professional, metrics-driven environment.

What We Offer:

* Premium salary package with account-specific allowances.

* Comprehensive healthcare (HMO) and life insurance benefits.

Role

Customer Service Executive -Chat

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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