Customer Service Representative

Gratitude Inc

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2 weeks ago

Customer Service Representative

0-10 Year(s)

₱ 15 - ₱ 30K p.m

Manila (Pasig, Taguig, Mandaluyong)

Job Description

Key Skills

Customer Service

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US COLLECTION

Start Date: July 27, 2026

ONE DAY PROCESS → JOB OFFER SAME DAY

Role Overview:

Be part of a US Collection account. You will contact customers to discuss payment options, resolve account concerns, and help them get back on track.

Key Responsibilities:

- Make and receive calls regarding overdue financial accounts

- Negotiate payment arrangements and offer solutions per client guidelines

- Provide excellent customer service while meeting collection targets

- Accurately document all customer interactions in the system

- Handle objections and de-escalate difficult calls professionally

Salary Package:

- Fresher/Adapter: ₱17,000 Basic Salary

- Experienced: Up to ₱25,000 Basic Salary with at least 6 months Collection experience

Qualifications:

- 18 years old and above

- At least K-12 Graduate / High School Graduate

- Good English Communication Skills - persuasive and customer-focused

- Willing to work onsite and on shifting schedule including weekends & holidays

- No experience required for Freshers - full paid training provided

- For Experienced: Must have 6+ months Collection BPO experience with COE

Perks:

HMO on Day 1 + Life Insurance | Night Differential + Collection Incentives | Paid Training + Career Growth

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Gregory George

Recruiter - Gratitude Inc

NA, nigeria

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