Customer Service Representative

Gratitude Inc

545 Views

2 months ago

Customer Service Representative

0-1 Year(s)

₱ 15 - ₱ 35K p.m

Manila (Mandaluyong, Pasay City)

Job Description

Key Skills

Customer Service

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Job Title: Customer Service Representative- Healthcare/Telco/Retail Accounts

Location: EDSA Central Phillipines

Salary: 15,000-35,000

1 Day Hiring Process

Hired in 1 Day – Apply, interview, and get hired fast

About the Role

We are looking for a motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.

Responsibilities

Develop, test, and maintain reliable, scalable, and user-focused solutions.
Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
Write clean, maintainable, and well-documented work following best practices.
Troubleshoot issues, optimize performance, and improve overall quality.
Track progress, communicate updates clearly, and contribute to continuous improvement.

Qualifications

Senior High School Graduate
0-1 year of elevant experience in a similar role.
Strong problem-solving skills and the ability to work independently and with a team.
Good written and verbal communication skills.

Skills

Strong foundation in role-relevant tools, platforms, and best practices.
Ability to plan, execute, measure, and improve work with attention to detail.
Good communication, ownership, collaboration, and time-management skills.

Benefits

Competitive compensation and growth opportunities.
Collaborative work culture with learning and development support.
Opportunity to work on meaningful products and business problems.

Work Environment

This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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