Customer Service Representative (Telco)

Gratitude Inc

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1 month ago

Customer Service Representative (Telco)

0-1 Year(s)

₱ 15 - ₱ 21K p.m

Davao

Job Description

Key Skills

Customer Service

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Location: Cagayan de Oro/Davao

Job Description:
The Customer Service Representative will be responsible for providing support to customers of a Telco company. This includes assisting with inquiries, troubleshooting technical issues, and resolving customer concerns. The ideal candidate should have at least 3 months of call center experience and be a high school or Senior High School graduate. This position requires working on-site.

Responsibilities:
- Provide excellent customer service to Telco customers
- Assist customers with inquiries and technical issues
- Resolve customer concerns in a timely and professional manner
- Collaborate with team members to ensure customer satisfaction

Qualifications:
- At least 3 months of call center experience
- High School or Senior High School Graduate
- Excellent communication skills
- Ability to work on-site
- Knowledge of Telco products and services is a plus

Salary:
Up to 21k Package

Application Process:
Interested candidates can apply through walk-ins.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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