CUSTOMER SERVICE REPRESENTATIVE/CONSUMER ELECTRONICS/3_5YRS EXP/29k/CONCENTRIX ETON

Gratitude Inc

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2 months ago

CUSTOMER SERVICE REPRESENTATIVE/CONSUMER ELECTRONICS/3_5YRS EXP/29k/CONCENTRIX ETON

3-8 Year(s)

₱ 25 - ₱ 30K p.m

Manila (Bridgetown quezon City)

Job Description

Key Skills

Customer Relations BPO Recruitment BPO Hiring Customer Care BPO Call center customer service and problem-solving skills 3 years of Customer Service background

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Provide customer support for a Consumer Electronics account via calls, chat, and email. Handle product inquiries, technical troubleshooting, order status, and warranty claims. Meet quality and CSAT targets.

*Qualifications:*

- Minimum 3-5 years BPO/Call Center experience required

- High School Graduate or College Level

- Excellent English oral and written communication skills

- Amenable to work on shifting schedule, weekends, and holidays

- With experience in Consumer Electronics/Telco is an advantage

*Benefits:*

Competitive salary package up to Php 29,000, HMO, paid training, performance bonuses, career growth

*Job Type:* Full-time

*Work Location:* On-site - Eton Centris, Quezon City

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Alice Maina

Recruiter - Gratitude Inc

NA, kenya

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