Customer Service Representive (Call Center Agent)

Gratitude Inc

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1 week ago

Customer Service Representive (Call Center Agent)

0-1 Year(s)

₱ 28 - ₱ 30K p.m

Manila (Makati, Pasig)

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations General customer service

0 candidate(s) have already applied for this Job. Apply now

NOW HIRING: Customer Service Representative – Banking Account

Build Your Future in the BPO Industry with Us!

Are you a customer-focused BPO professional looking for your next career opportunity? Join our Banking Customer Service Account and be part of a team providing exceptional support to customers while building valuable experience in the financial services industry.

Position: Customer Service Representative (Voice Account)
Account: Banking / Customer Service
Work Setup: On-site
Salary Package: Up to PHP 28,000

Why Join Us?

Competitive salary package
Career growth and development opportunities
Gain experience with a global banking account
Work with a professional and supportive team
Opportunity to enhance your customer service skills

Job Responsibilities

• Handle inbound customer calls and assist with banking-related concerns.
• Provide accurate information and effective solutions to customer inquiries.
• Deliver excellent customer service while maintaining professionalism.
• Document customer interactions and follow account procedures.
• Ensure a positive customer experience in every interaction.

Qualifications

Open to all educational backgrounds (High School, Senior High School, and College Graduates)
At least 6 months BPO/Call Center experience REQUIRED
Excellent communication skills
Customer-oriented with strong problem-solving abilities
Willing to work on-site

Application Process

1️⃣ Workday ID Creation (to be facilitated by the recruitment point of contact)
2️⃣ Walk-in Interview & Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding

Ready to take your BPO career to the next level? Apply now and become part of a world-class customer service team!

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Rosemary Acorhma

Recruiter - Gratitude Inc

NA, nigeria

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