Customer Support Specialist – Education Account
Gratitude IncCustomer Support Specialist – Education Account
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Our organization is expanding, and we are currently seeking dedicated professionals to support our premier Education Account. In this role, you will provide essential support to students, educators, and institutional partners, ensuring smooth navigation of academic platforms and resolving account inquiries.
Minimum Qualifications:
Education: High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).
Experience: A minimum of six (6) months of prior BPO experience is strictly required.
Core Competencies:
* Excellent verbal and written English communication skills.
* Strong problem-solving abilities and a patient, service-oriented mindset.
* Capability to handle inquiries professionally in a fast-paced environment.
What We Offer:
* Competitive compensation package with performance bonuses.
* Comprehensive HMO coverage and life insurance upon day one.
* A professional, supportive workplace with structured career growth.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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