Fast Food Customer Service Representative
Gratitude IncFast Food Customer Service Representative
Job Description
Key Skills
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Role Overview:
Join our Fast Food Account as a Customer Service Representative! You will handle inbound customer inquiries, resolve concerns, and provide exceptional service for a leading fast-food brand.
Key Responsibilities:
Handle inbound customer calls regarding orders, deliveries, and account concerns.
Resolve customer issues and escalate complex cases.
Process orders, refunds, and account updates.
Document interactions accurately in the system.
Meet quality, productivity, and customer satisfaction goals.
Qualifications:
At least 6 months BPO experience (International Voice) – required.
Excellent English communication skills.
Willing to work onsite with shifting schedules.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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