Healthcare Customer Service
Gratitude IncHealthcare Customer Service
Job Description
Key Skills
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Healthcare Customer Service Representative (CSR) | Teleperformance – EDSA Central
Company: Teleperformance
Site: EDSA Central
Job Qualifications:
High School Graduate or Senior High School Graduate
At least 12 months Healthcare Account Customer Service Experience (CCE) in a BPO setting
Strong communication and customer service skills
Willing to work onsite at EDSA Central
Amenable to shifting schedules, including weekends and holidays
Job Responsibilities:
Handle inbound healthcare-related customer inquiries
Assist members with benefits, claims, eligibility, and billing concerns
Provide accurate information while maintaining quality service standards
Document customer interactions in the system
Ensure compliance with healthcare policies and procedures
Salary & Benefits:
Salary Package: Up to ₱27,000
Performance Incentives
Night Differential
HMO and Other Company Benefits
Career Growth Opportunities
Apply now and start your career with Teleperformance's Healthcare Account at EDSA Central!
Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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