Healthcare Customer Service

Gratitude Inc

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2 months ago

Healthcare Customer Service

1-20 Year(s)

₱ 25 - ₱ 30K p.m

Manila (Mandaluyong)

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Job Description

Key Skills

BPO Skills

124 candidate(s) have already applied for this Job. Apply now

Healthcare Customer Service Representative (CSR) | Teleperformance – EDSA Central
Company: Teleperformance
Site: EDSA Central
Job Qualifications:
High School Graduate or Senior High School Graduate
At least 12 months Healthcare Account Customer Service Experience (CCE) in a BPO setting
Strong communication and customer service skills
Willing to work onsite at EDSA Central
Amenable to shifting schedules, including weekends and holidays
Job Responsibilities:
Handle inbound healthcare-related customer inquiries
Assist members with benefits, claims, eligibility, and billing concerns
Provide accurate information while maintaining quality service standards
Document customer interactions in the system
Ensure compliance with healthcare policies and procedures
Salary & Benefits:
Salary Package: Up to ₱27,000
Performance Incentives
Night Differential
HMO and Other Company Benefits
Career Growth Opportunities
Apply now and start your career with Teleperformance's Healthcare Account at EDSA Central!

Role

Customer Care Officer

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Millicent Ogega

Recruiter - Gratitude Inc

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