Healthcare Customer Service Representative

Gratitude Inc

85 Views

3 days ago

Healthcare Customer Service Representative

0-1 Year(s)

20 - 25 Thousand p.m

Manila (Taguig)

Job Description

Key Skills

Customer Service BPO Healthcare.

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Location: Taguig Work Setup: Onsite
Job Overview
We are looking for customer service professionals to support healthcare-related operations focused on appointment scheduling and billing inquiries. Successful candidates will assist customers with healthcare service requests while ensuring accuracy, professionalism, and compliance with established procedures.

Key Responsibilities
• Handle appointment scheduling and customer inquiries. • Assist with billing-related concerns and account information. • Maintain accurate records and documentation. • Provide clear and professional communication to customers. • Ensure compliance with healthcare and privacy standards. • Deliver exceptional customer service while meeting performance goals.

Qualifications
• Open to candidates with or without BPO experience for entry-level opportunities. • Strong communication and customer service skills. • Ability to manage multiple tasks efficiently. • Willing to work onsite and on shifting schedules.

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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