Gratitude Inc banner
Gratitude Inc logo

Healthcare Customer Service Representative

Gratitude Inc
207 Views
6 days ago

Healthcare Customer Service Representative

1-10 Year(s)
Cebu Central Visayas
Cebu Central Visayas

Job Description

Key Skills

Customer Service Documentation Communication Skills Healthcare Scheduler

1 candidate(s) have already applied for this Job. Apply now

Qualifications:


SHS Graduate / 2nd Year College


1 year Customer Contact Experience (CCE) – required


Salary: Competitive package (to be discussed)


Work Setup: Onsite | Shifting Schedule


Key Responsibilities:


Handle inbound customer inquiries regarding healthcare accounts


Assist with policy inquiries, claims, and general support


Resolve customer concerns and escalate complex cases


Document interactions accurately in the system


Skills:


Customer Service


Healthcare Support


Communication Skills


Problem Solving


Documentation

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Jecinta Kariuki

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

5 - 30 Year(s)

Collaboration Proficient in English

₱ 50 - ₱ 100K p.m

Cebu Central Visayas, Philippines

4 - 5 Year(s)

Service Desk BPO Service Desk ITSM Tools: ServiceNow, JIRA, or similar platforms

₱ 60 - ₱ 62.9K p.m

Cebu Central Visayas, Philippines

0 - 1 Year(s)

Customer Service General customer service Excellent Communication, Customer Service and Empathy Skills

₱ 15 - ₱ 20K p.m

Cebu Central Visayas, Philippines

3 - 6 Year(s)

ITIL Service Desk ITSM

Confidential

Cebu Central Visayas, Philippines

3 - 7 Year(s)

Supply Chain SAP Transportation Management SAP Logistics Execution Transportation

Confidential

Cebu Central Visayas, Philippines

0 - 29 Year(s)

Communication Listening typing skills

₱ 20 - ₱ 45K p.m

Cebu Central Visayas, Philippines

Company logo

HEALTHCARE ACCOUNT

Gratitude Inc

0 - 20 Year(s)

bpo BPO call centre

₱ 16 - ₱ 23K p.m

Cebu Central Visayas, Philippines

0 - 22 Year(s)

Banking Inbound BPO BPO Voice Process

₱ 15 - ₱ 25K p.m

Cebu Central Visayas, Philippines

0 - 1 Year(s)

Customer Relations Customer Service customer service analyst

₱ 20 - ₱ 30K p.m

Cebu Central Visayas, Philippines

0 - 1 Year(s)

Communication & Interpersonal Skills

₱ 18 - ₱ 22K p.m

Cebu Central Visayas, Philippines