Gratitude Inc banner
Gratitude Inc logo

*Immediate Hiring – Customer Support Roles | Retail, Airline, Telco & Healthcare*

Gratitude Inc
190 Views
2 weeks ago

*Immediate Hiring – Customer Support Roles | Retail, Airline, Telco & Healthcare*

0-2 Year(s)
₱ 15 - ₱ 30K p.m
Manila, Cebu Central Visayas, Nueva Ecija central Luzon
Manila, Cebu Central Visayas, Nueva Ecija central Luzon

Job Description

Key Skills

Customer Service BPO Skills Must be fluent in speaking both Mandarin and English Must be a High School Graduate (Old Curriculum), Senior High School Graduate, or have completed at least 2 years in college with no back subjects

0 candidate(s) have already applied for this Job. Apply now

We are looking for motivated *Service Desk Associates* to join customer support operations serving international clients across several industries.

Core Responsibilities

•⁠ ⁠Respond to customer inquiries and provide end-to-end assistance.
•⁠ ⁠Manage concerns involving accounts, products, orders, bookings, billing, and services.
•⁠ ⁠Provide accurate information while maintaining a professional tone.
•⁠ ⁠Resolve customer issues within established guidelines.
•⁠ ⁠Escalate cases that require specialized assistance.
•⁠ ⁠Maintain accurate records and meet performance standards.
 

Candidate Profile

•⁠ ⁠Senior High School graduate or higher.
•⁠ ⁠Strong English communication and comprehension.
•⁠ ⁠Good analytical and problem-solving skills.
•⁠ ⁠Customer-service oriented with a positive attitude.
•⁠ ⁠Willing to work onsite and shifting schedules.
•⁠ ⁠Previous BPO experience is preferred for certain programs.
•⁠ ⁠Freshers may be eligible for selected openings.

     Available Industries

*Retail* | *Airline* | *Telco* | *Healthcare*

*Multiple hiring opportunities available for August classes.*

* Apply today and let us match your profile with the most suitable account.*

Role

Account Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Temitayo Adebiyi

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

Quality Manager

Gratitude Inc

1 - 2 Year(s)

Travel Accounts Monitors and evaluates the quality of inbound and/or outbound telephone calls Expedia

₱ 80 - ₱ 110K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 20 - ₱ 37.5K p.m

Manila, Philippines

1 - 14 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 60 - ₱ 85K p.m

Manila, Philippines

1 - 14 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 60 - ₱ 85K p.m

Manila, Philippines

Company logo

Cash Ops Analyst

Gratitude Inc

1 - 30 Year(s)

ERP Data Manipulation Language (DML) Financial Reporting

₱ 25 - ₱ 30K p.m

Manila, Philippines

7 - 12 Year(s)

SPFX SharePoint Development Framework (SPFx) Microsoft ecosystem development

₱ 140 - ₱ 150K p.m

Manila, Philippines

5 - 6 Year(s)

Payroll team lead End-to-end payroll processing Proficient in MS Excel

Confidential

Manila, Philippines

1 - 25 Year(s)

Call Center Inbound BPO BPO Voice Process

₱ 20 - ₱ 45K p.m

Manila, Philippines

2 - 4 Year(s)

Operations Supervisor BPO Experience Travel and Hospitality

Confidential

Manila, Philippines

5 - 20 Year(s)

Troubleshooting database design Agile methodology projects

Confidential

Manila, Philippines