*Immediate Hiring – Customer Support Roles | Retail, Airline, Telco & Healthcare*
Gratitude Inc*Immediate Hiring – Customer Support Roles | Retail, Airline, Telco & Healthcare*
Job Description
Key Skills
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We are looking for motivated *Service Desk Associates* to join customer support operations serving international clients across several industries.
Core Responsibilities
• Respond to customer inquiries and provide end-to-end assistance.
• Manage concerns involving accounts, products, orders, bookings, billing, and services.
• Provide accurate information while maintaining a professional tone.
• Resolve customer issues within established guidelines.
• Escalate cases that require specialized assistance.
• Maintain accurate records and meet performance standards.
Candidate Profile
• Senior High School graduate or higher.
• Strong English communication and comprehension.
• Good analytical and problem-solving skills.
• Customer-service oriented with a positive attitude.
• Willing to work onsite and shifting schedules.
• Previous BPO experience is preferred for certain programs.
• Freshers may be eligible for selected openings.
Available Industries
*Retail* | *Airline* | *Telco* | *Healthcare*
*Multiple hiring opportunities available for August classes.*
* Apply today and let us match your profile with the most suitable account.*
Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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