Insurance Customer Service Representative (Bridgetowne | Onsite | Shifting)

Gratitude Inc

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6 days ago

Insurance Customer Service Representative (Bridgetowne | Onsite | Shifting)

1-5 Year(s)

₱ 19 - ₱ 23K p.m

Manila (Bridgetown quezon City, Alabang Muntinlupa City)

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Job Description

Key Skills

Call Center Customer Service Documentation Multitasking Communication Skills inbound calls Insurance Skills Medical Claims processing INSURANCE CLAIM Health Insurance Claims Processor

73 candidate(s) have already applied for this Job. Apply now

Role Overview:

Join our Insurance Account as a Customer Service Representative! You will handle inbound calls from policyholders, assist with inquiries, and provide exceptional service in a fast-paced environment.

Key Responsibilities:

Handle inbound customer inquiries regarding insurance policies.
Assist with policy updates, claims, and account concerns.
Resolve customer issues and escalate complex cases.
Document interactions accurately in the system.
Meet quality, productivity, and customer satisfaction goals.

Qualifications:

SHS Graduate or 2nd Year College completed – required.
Minimum 1 year BPO experience on a voice account – required.
Excellent English communication skills.
Willing to work onsite in Bridgetowne with shifting schedules.
Can start ASAP.

Role

Non-Life Insurance Agent

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Insurance Agent

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